Kronofy Protection

Buy with confidence

Verified people, transparent listings and protected transactions.

Secure payment

Payments are processed through our payment infrastructure and held securely by Kronofy until you confirm delivery.

Identified sellers

Kronofy may verify certain seller details before allowing specific operations, so buyers know who they are dealing with.

Tracked shipping

Check the shipping and insurance options available for each transaction before you buy.

Anti-counterfeit policy

Knowingly listing or selling counterfeit watches is strictly prohibited on Kronofy. Accounts and listings can be removed.

Dispute support

If something goes wrong with a transaction, buyer and seller can open an issue from Kronofy and the payout stays frozen.

Returns

Conditions depend on the type of seller and on the legal rights that apply to the transaction.

Important

Kronofy is a marketplace and does not physically inspect or authenticate the watches listed on it. The seller is responsible for the accuracy of the listing, and the buyer should assess the item and the available information before completing a purchase.

Authenticity policy

Knowingly listing or selling counterfeit watches is prohibited on Kronofy. Every seller must declare that their watch is authentic and that the model, reference, condition, documentation and provenance are described truthfully. We can remove listings and accounts that breach this policy.

Kronofy does not physically inspect or authenticate listed watches. This policy is separate from any statutory return or claim rights that may apply to your purchase.

Before you buy

  • Check the reference and serial number.
  • Watch the video and review every photograph.
  • Ask about box and papers.
  • Request an invoice or proof of provenance when relevant.
  • Review the seller's reputation and ratings.
  • For high-value watches, consider an independent inspection before or after purchase.